O2 4G back online: Data network restored after millions hit by day-long outage

Ericsson has confirmed that a fault with its software was the source of yesterday’s massive network outage, which took millions of smartphones offline across the UK and Japan and created issues in almost a dozen countries. In a statement, Ericsson said that the root cause was an expired certificate, and that “the faulty software that has caused these issues is being decommissioned.” The statement notes that network services were restored to most customers on Thursday, while UK operator O2 said that its 4G network was back up as of early Friday morning. Although much of the focus was paid to outages on O2 in the UK and Softbank in Japan. Ericsson later confirmed to Softbank that issues had simultaneously affected telecom carriers who’d... Continue reading…

O2 4G back online: Data network restored after millions hit by day-long outage

Millions of mobile users spent Thursday without internet coverage after technical problems

Fri 7 Dec 18 from The Independent

Millions of O2, SoftBank customers hit by glitch

Britain's Spanish-owned mobile phone operator O2 and Japan's SoftBank said Thursday that millions of customers were unable to use data due to a glitch.

Thu 6 Dec 18 from Phys.org

O2 'to seek millions' in damages over data outage

The mobile phone operator is understood to be demanding damages from supplier Ericsson.

Sun 9 Dec 18 from BBC Technology

Here’s what caused yesterday’s O2 and SoftBank outages

It appears that most mobile carriers, including O2 and SoftBank, have recovered from yesterday’s cell phone network outage that was triggered by a shutdown of Ericsson equipment running ...

Fri 7 Dec 18 from TechCrunch

Britain's O2 to compensate customers with phone credit after data outage

British mobile operator O2 said on Friday it would compensate customers with phone credit, a day after a software glitch caused smartphone users to lose internet access.

Fri 7 Dec 18 from Reuters Technology

Network outages affect millions of mobile customers in the UK and Japan

Mobile phone customers in the UK and Japan were affected by a network outage today, one that impacted millions of users, the Financial Times reports. A number of SoftBank customers ...

Thu 6 Dec 18 from Engadget

Ericsson sorry for software glitch that hits mobile services in Britain and Japan

Sweden's Ericsson apologized and said it was working hard to fix a software glitch that was responsible for millions of smartphone users in Britain, Japan and other countries losing internet ...

Thu 6 Dec 18 from Reuters Technology

Ericsson software problem has been causing widespread cell phone outages

A problem with the software in Ericsson equipment is causing outages across the world including O2 users in Great Britain and Softbank users in Japan, according to a report in the Financial ...

Thu 6 Dec 18 from TechCrunch


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