Consumer Reports stops recommending Microsoft Surface PCs over reliability concerns (page 3)

Microsoft’s Surface laptops and tablets have lost their stamp of approval from Consumer Reports. After surveying 90,000 Surface owners, the publication estimated that 25% of owners will run into reliability problems within two years of ownership, Reuters reports. Those results led Consumer Reports to drop its “recommended” label across the Surface product line. In response, … Continue reading “Ouch! Consumer Reports says Microsoft Surface devices are too unreliable to recommend” Microsoft’s Surface laptops and tablets have lost their stamp of approval from Consumer Reports. After surveying 90,000 Surface owners, the publication estimated that 25% of owners will run into reliability problems within two years of ownership, Reuters reports. Those results led Consumer Reports to drop its “recommended” label across the Surface product line.Read Full Story

Consumers Reports pulls Microsoft laptop recommendation

Consumer Reports is pulling its recommendation of four Microsoft laptops after one of its surveys found that users were complaining about problems with the devices....

Thu 10 Aug 17 from AP

Consumer Reports pulls recommendations of Surface laptops

Consumer Reports estimates that 25% of Microsoft laptops and tablets will break within two years of ownership.        

Thu 10 Aug 17 from USA today

Microsoft Leak: Post-Launch Fails With Two Surface Models May Have Led To Consumer Reports Downgrade

In an internal document, Microsoft acknowledges quality issues with two specific Surface devices. Microsoft is still busy doing damage control after Consumer Reports said last week that it would ...

Mon 14 Aug 17 from Fastcompany Tech

Microsoft memo reveals woeful Surface Book return rates at launch

Internal stats from Microsoft have painted a dire picture of the reliability of Surface devices at launch.

Mon 14 Aug 17 from Techradar

Some Analysts Have Doubts About Consumer Reports’ Dismissal Of Microsoft’s Surface Line

Based on a survey of 90,000 PC owners, the venerable product-testing organization said it would no longer recommend any Surface tablet or laptop. On Thursday, Consumer Reports said that it could ...

Fri 11 Aug 17 from Fastcompany Tech

Microsoft's entire Surface line pulled from Consumer Reportsí recommendations*

Consumer Reports has removed all Surface products from its recommendations, citing long-term reliability issues.

Thu 10 Aug 17 from Techradar

Ouch! Consumer Reports says Microsoft Surface devices are too unreliable to recommend

Microsoft’s Surface laptops and tablets have lost their stamp of approval from Consumer Reports. After surveying 90,000 Surface owners, the publication estimated that 25% of owners will ...

Thu 10 Aug 17 from Fastcompany Tech

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