Australia's consumer watchdog sues US games giant Valve

The Australian Competition and Consumer Commission (ACCC) has announced that it has begun proceedings against Valve over the company's refund policy for games sold through its online game distribution platform, Steam."The ACCC alleges that Valve made false or misleading representations to Australian customers of Steam that: consumers were not entitled to a refund for any games sold by Valve via Steam in any circumstances," it wrote on its website.The ACCC is also alleging that Valve made false or misleading representations about excluding, restricting or modifying "statutory guarantees and/or warranties that goods would be of acceptable quality", that Valve would not be under any obligation to repair, replace or refund games if the consumer hadn't contacted the game developer, and that "statutory consumer guarantees did not apply to games sold by Valve"."The Australian Consumer Law applies to any business providing goods or services within Australia. Valve may be an American based

Australia's consumer watchdog sues US games giant Valve

Australia's consumer watchdog Friday said it was taking online US video games giant Valve to court for allegedly making "false or misleading representations" and refusing to offer refunds.

Fri 29 Aug 14 from Phys.org

Australian watchdog sues Valve over 'misleading' Steam returns policy

The Australian Competition and Consumer Commission (the ACCC) has filed legal action against Valve in an Australian Federal Court for misleading consumers over warranties and refunds the company ...

Fri 29 Aug 14 from Techspot

Aussie consumer watchdog taking on Valve in federal court

Featured | Written by: David Swan | Published in: EntertainmentValve, the company behind the massively popular gaming platform Steam, is facing legal action in the Federal Court of Australia ...

Thu 28 Aug 14 from iTWire

?Valve hit with legal action in Australia over misleading consumers

Valve will face Australia's Federal Court over claims it misled customers about refunds and guarantees on Steam games.

Thu 28 Aug 14 from CNET

Valve to face legal action from ACCC over Steam refunds

The Australian Competition and Consumer Commission (ACCC) has announced that it has begun proceedings against Valve over the company's refund policy for games sold through its online game distribution ...

Thu 28 Aug 14 from Techradar

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